FAQ

Product Information

What products do you sell?: We specialize in a curated selection of Japanese Domestic Market (JDM) magazines, exclusively featuring authentic publications from Japan across various topics such as Latest Japanese Cars, Customization, Drifting and Classic Cars.
Are all the magazines in Japanese?: Yes, all our magazines are in Japanese, sourced directly from publishers in Japan and designed for both native speakers and enthusiasts of Japanese culture.

How long does shipping take?: Orders typically take 1 to 5 days to process before they are shipped. Once shipped, delivery takes between 4 to 7 days. Therefore, your order should arrive within approximately 5 to 12 days from the order date.
How do I track my order?: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package on our website or the carrier's website.
Do you offer international shipping?: Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for more information.

For more details, please refer to our Shipping Information.

What payment methods do you accept?: We accept a variety of payment methods, including all major credit cards—Visa, Mastercard, American Express, and Discover—as well as PayPal for your convenience.
Can I cancel or change my order?: Once an order has been placed, it cannot be canceled or changed. We strive to process and ship orders as quickly as possible, so please double-check your order details before completing your purchase.

What is your return policy?: We have a 30-day return policy. If you are not satisfied with your purchase, you may return the item within 30 days of receiving it for a refund. Please note that the item must be in its original condition, unused, and with all tags and packaging intact. To initiate a return, please contact us at info@jdm-zines.com.
What if my item arrives damaged or defective?: If your item arrives damaged or defective, please contact us immediately at info@jdm-zines.com. We will evaluate the issue and make it right by offering a replacement or refund.
How can I contact customer support?: If you have any further questions or need assistance, please feel free to contact our customer support team at info@jdm-zines.com. We are here to help and will respond to your inquiry as soon as possible.