Toimituskäytäntö

Shipping Information

Welcome to our Shipping Information page! Here, you will find all the details you need regarding our shipping policies, rates, and estimated delivery times.

 

Shipping Regions

All Products Ship from Japan

We currently ship to the following regions:

  • North America: Canada, United States, Mexico
  • Oceania: Australia, New Zealand, Guam, Saipan
  • Europe: Ireland, United Kingdom, Italy, Austria, Netherlands, Greece, Croatia, Switzerland, Sweden, Spain, Denmark, Germany, Norway, Finland, France, Belgium, Poland, Portugal
  • Asia: Korea, Taiwan, Hong Kong, Macau, Singapore, Thailand, Philippines, Malaysia

Shipping Charges

  • A flat rate of US $5 is charged for shipping to any of the regions mentioned above.
  • Free Shipping: We offer free standard shipping on all orders over US $50.

Processing and Delivery Times

  • Processing Time: Orders typically take 1 to 5 days to process before they are shipped.
  • Delivery Time:

    International Courier Service, EMS - Once shipped, delivery takes between 4 to 7 days.
    International Postal Service - Once shipped, delivery takes between

This means your order should arrive within approximately 5 to 12 days from the order date.

Please note that these are estimated delivery times and actual delivery may vary due to factors such as customs processing and local postal services.

Additional Information

  • Shipping Carrier: We primarily use DHL for shipping. However, depending on shipping costs and conditions, we may use other carriers.
  • Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with your tracking number. This number can be used to track your package through the carrier's website.
  • Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient and are not included in the shipping cost.
  • Returns and Exchanges: We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it for a full refund or exchange it for another product. Items must be returned within 30 days of receipt in their original condition. Custom or personalized items are not eligible for returns. To initiate a return or exchange, please contact our customer service team. For more information, please refer to our Refund Policy.

Privacy and Security

We take your privacy and security seriously. All personal information provided during the checkout process is encrypted and secure. For more information, please refer to our Privacy Policy.

Contact Us

If you have any questions or need further assistance regarding our shipping policies, please do not hesitate to contact us at info@jdm-zines.com. Our customer service team is here to help.

Thank you for shopping with us!